TreyTech Support

How can we help?

A real person reads every message. Reach the team by email or phone, or find quick answers about the TreyTech app, your consult, and your account below.

Contact the team

Talk to a person.

Email
Replies within one business day
Phone
Weekdays, Central Time
Security & privacy
Use the subject line "Security" or "Privacy"
The TreyTech app

Common questions.

Where can I get the app?

TreyTech is on the App Store® for iPhone® in the United States, Canada, Mexico, the United Kingdom, Australia, New Zealand, and Japan.

How do I start a consult?

Get the app, sign in with your Apple® ID, and tell us what you are building. You pick a time for your consult in the app, and your Engagement Manager is with you from there.

How do I sign in?

TreyTech uses Sign in with Apple only. There are no passwords to remember or reset. If sign-in fails, check that you are signed into iCloud® in Settings, then try again.

What does the consult cost?

$150 for Individuals, $650 for Startups, Business, and Enterprise, paid with Apple Pay®. The fee is credited to your first project. See Billing & Payments for the details.

Can I reschedule or cancel my consult?

Yes. Open your consult in the app to pick a new time, or email support@treytech.biz and we will take care of it.

Face ID® keeps asking when I open the app.

Face ID is optional. Turn it off in the app under Profile, Security. You can still sign in with your Apple ID.

How do I delete my account?

In the app, go to Profile, then Delete my account. This removes your TreyTech records and revokes Sign in with Apple. You need to be signed into iCloud on the device for deletion to complete.

How do I get my data?

Email support@treytech.biz with the subject "Privacy" and we will export your records or answer questions about what we hold. See our Privacy Policy.

Start a conversation

Tell us what you are building. We will be in touch.

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